![]() ![]() If you notice the issue right away, you can login to your account and edit your recent order to update the shipping address. What is your return policy for items purchased at an event/festival? ![]() ![]() This is only if item is returned with irreversible damage and needs to be sent back to customer. Shipping fee (cost varies by package weight). If one of these fees is incurred, you will be emailed with a detailed explanation and photos showing the issue. We will only use these in cases where the return is unacceptable (we try to be as understanding as possible). ** Please note that returns that do not follow these guidelines may cause delays or additional fees. If you opted for store credit, you will be issued an online gift card for the full amount you paid for that item. Refunds can take anywhere from 2-5 days to process back into your bank account. Unfortunately, we do not refund the original shipping cost, only the cost of the item. After the condition of the returned item is confirmed, we will send a refund for the full item cost minus the return label cost. Once we receive the return, we will notify you. You will need to purchase your own return label. For all international returns, please package your return and take it to the shipping courier of your choice. No need to wait in line! You can also schedule a pickup here. Then, attach the pre-paid label and drop it off the post office. For store credit, the return label is 100% free. For refunds, the cost of the label will be deducted from your refund. For all USA returns, a pre-paid shipping label will be provided for you. You will have the option to return for either a refund to your original form of payment, or for store credit. Make sure you have your original order number on hand. You can return your item by using our return portal. If you wouldn't be okay with receiving it yourself, then it's not eligible for a return. This means no signs of wear, including deodorant stains, major wrinkling, cigarette odor or any other odor, pet hair, etc. Item needs to be in the exact same condition it was received in for us to accept it back. We accept returns for eligible items within 45 days of purchase! If you have a quality issue with your product, please reach out to us and we'll send a replacement. Our pants should fit like your regular number sized pants, if you're a 32 in other brands you should be a 32 in our pants.PLEASE NOTE: For the safety of our customers and team, sanitary items such as face masks, tube masks, and bandanas will not be accepted for return/exchange. Sizeįor numeric sizes - Use your waist as a guide. Our pants should fit like your regular number sized pants, if you're a 6 in other brands you should be a 6 in our pants. If your waist and hip measurements correspond to two different sizes, order to fit your hip measurement.įor numeric sizes - Use your waist as a guide. If you find you are between sizes, think about what activites you would be doing and order the smaller size for a tighter fit or the larger size for a looser fit. Sizeįor alpha sizes - use the waist and hip measurement as a guide to help pick the right size. Measure from the middle of the back of your neck, across your shoulder and down your arm to the wrist. ![]() Sleeve Measuring: Place your hand on your hip with your arm bent at 90 degrees. Neck Measuring: Measure around the base of your own neck, keeping one finger between your neck and the tape measure. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |